#AIRCALL CRM SACHS GROUP 1B TSEBLOOMBERG PROFESSIONAL#
#AIRCALL CRM SACHS GROUP 1B TSEBLOOMBERG SERIES#

Aircall will also enhance infrastructure capacities by providing additional points of presence to support local usage, while continuing to deliver additional capacity at scale, and provide a global standard of high quality for voice.

Improve technology with new AI capabilities, additional productivity features for call centers: transcription & speech analytics for greater depth of productivity features for sales and support.

#AIRCALL CRM SACHS GROUP 1B TSEBLOOMBERG PROFESSIONAL#

Partner with major telecommunications companies to bring its technology to every professional around the world, by leveraging local networks expertise.

Aircall plans to recruit more customer-facing teams to come closer to the customer needs, and to form strong partnerships, including with channels and resellers.

Expand globally, with new European offices in London and Berlin, and deeper investments in North America and APAC.

Enrich its app ecosystem, specifically with new integrations covering all use cases, from e-commerce to financial services, Sales, Support, etc.

With this new funding round, Aircall will invest in the following: With offices in New York, Paris, Sydney and Madrid, Aircall recently passed the 450 employee mark and plans to recruit more than 260 new employees by the end of the year. Aircall's development relies strongly on internationalization, with more than a third of revenue generated in the United States. The company saw more than 65 percent total customer growth year over year, and now has more than 8,500 customers worldwide. The company has tremendous momentum within a huge category and a differentiated product strategy that will sustain significant growth for many years to come.'ĭespite the challenges this past year has brought, Aircall achieved record-breaking growth across its business.

#AIRCALL CRM SACHS GROUP 1B TSEBLOOMBERG SERIES#

Kirk Lepke, Executive Director at Goldman Sachs, added: 'We have been following Aircall's journey for some time and are delighted to be partnering with Olivier and the Aircall team to lead the Series D.

We are very excited to partner with Aircall, as the company looks to accelerate its growth and expand globally.' In a hybrid work environment, users are looking to Aircall to provide an easy to use experience that is highly integrated into their workflows, thereby making the most out of every customer interaction. Aircall was built to empower any professional to have richer conversations, and to allow the phone channel to be accessible, transparent, and collaborative.Ĭhristian Resch, Managing Director at Goldman Sachs, said: 'The past 12 months have been a catalyst for Aircall's cloud based SaaS communication solution. Ultimately, the solution allows personalized experiences for their customers.

This allows businesses to streamline workflows, providing more efficiency for their teams with better visibility, data and insights into their customers' needs and their teams' performances. Aircall helps businesses meet those objectives by integrating its cloud-based solution into leading business softwares like Salesforce, Hubspot, Zendesk, Slack, Intercom and many others. Over the past year, remote workforces accelerated digital transformation for companies of all sizes and, at the same time, their customers increased their expectations around personalized and convenient service. In an increasingly virtual world, businesses were lacking an easy-to-use solution that could integrate with other critical business applications, and support the communications needs of a dispersed and flexible workforce. The funding round was led by the Growth Equity business within Goldman Sachs Asset Management, and joined by most of Aircall's current investors (DTCP, eFounders, Draper Esprit, Adams Street Partners, NextWorld Capital, Gaia Capital Partners), showing their renewed trust in the company's vision.Īircall was founded in 2014 with the belief that traditional business phone systems were hard to manage, siloed, and required heavy implementation costs and time. NEW YORK, J/PRNewswire/ - Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, today announced it has raised $120 million in a Series D funding round, bringing the company's total valuation to more than $1 billion.

Aircall crm sachs group 1b tsebloomberg